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Privacy Policy

Last updated: 2 December 2025

exumpay.com is operated by EXUM INFORMATION TECHNOLOGY CONSULTANTS – FZCO, registered in the UAE with licence number 68944, trading address DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, Dubai, United Arab Emirates ("Exumpay", "we", "our", or "us").

We are a technology and software provider. We offer payment-gateway, PCI DSS, and infrastructure services to businesses ("Merchants"). We are not the merchant of record.

1. Who This Privacy Policy Applies To

  • Visitors of exumpay.com
  • Individuals making enquiries
  • Merchants using our platform
  • Merchant customers whose data may be processed on behalf of a Merchant

2. Data We Collect

We may collect:

  • Contact details and account data
  • Device, IP, browser data, analytics
  • Transaction metadata (no full card data stored)
  • Merchant-provided customer data

3. How We Use Your Data

  • Operating and improving the platform
  • Fraud detection, PCI DSS processes
  • Support and communication
  • Legal and regulatory compliance

4. Legal Basis (UK/EU Users)

  • Contract performance
  • Legitimate interests
  • Legal obligations
  • Consent when applicable

5. Sharing of Data

We may share with:

  • Service providers
  • Merchants
  • Legal/regulatory bodies
  • Entities in corporate transactions

6. Cookies & Tracking

Used for functionality, security, and analytics.

7. Data Security

Encryption, access controls, PCI DSS aligned infrastructure.

8. International Transfers

Data may be processed in UAE, EU, UK, or other jurisdictions with safeguards.

9. Data Retention

Kept as long as required for service, legal, and fraud-prevention obligations.

10. Your Rights

Access, rectification, deletion, restriction, portability, objection, withdraw consent.

Email: support@exumpay.com

11. Merchant Responsibilities

Merchants must provide their own privacy notices and ensure lawful data sharing.

12. Children's Data

We do not knowingly collect data from individuals under 18.

13. Changes

Updates will be posted on this page with revision dates.

14. Contact

EXUM INFORMATION TECHNOLOGY CONSULTANTS – FZCO

DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, Dubai, UAE

support@exumpay.com

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